5 Ways Providers are Transforming the Patient Experience with Salesforce

The widening affordability gap and the rise in high-deductible health plans have pushed patients to assume more responsibility for their medical costs. With this additional responsibility, consumers have taken a more active role in their clinical journey. Patients are paying more for care and, in turn, demanding more from their healthcare experience. They expect care […]

Virsys12 + ProviderTrust Webinar

Best-in-Class Provider Network Management

Executive leadership from ProviderTrust and Virsys12 discuss managing the complexities of provider data and network management for providers and payers. From onboarding and recruiting to contract negotiations to setup of reimbursement models for claims payments, we explore the challenges that face payers and providers across the provider lifecycle and how best to manage in 2022 […]

Accelerating Healthcare Innovation With Cloud Data Analytics

healthcare innovation with cloud data

Accelerating Healthcare Innovation With Cloud Data Analytics Cloud technology, machine learning, and in-depth analytics across the healthcare industry are redefining patient care, patient experience, provider experience, and innovation. Learn about the latest trends in healthcare cloud solutions and analytics and how they’re fueling the next wave of healthcare innovation. 3 Ways Cloud Computing Will Redefine […]

Improve Claims Payment Integrity and Reduce Provider Burnout

improve claims payment integrity

Why Is Accurate Provider Claims Payment Difficult for Healthcare Payers? Claims processing for payers is a complex process with combination of value based and fee for service models, market expansions, and acquisitions. This process also often requires multiple disparate systems. After layering on the constant changes to provider data and the process to onboard, credential, […]

How Healthcare Companies are Taking Advantage of Intelligent Automation

One thing that healthcare has an abundance of is required forms to be completed… tons of forms. It seems as though every time you go to the doctor, they ask you to fill out the same stack of forms again and again and again. Salesforce recently announced an add-on to Health Cloud: Intelligent Document Automation […]

Get More From Digital Engagement in Healthcare

Is Digital 360 worth the hype? The short answer is “absolutely”. Virsys12 has been in the Salesforce ecosystem for nearly 10 years, and during that time we’ve completed almost 1,000 projects focused primarily on the healthcare industry. Our clients are always looking for better ways to keep healthcare consumers engaged and up to date. From […]

Complex Relationships with Providers in Healthcare

complex relationships with providers

Healthcare organizations have complex relationships with their providers and there are solutions to help with tracking all the steps in Provider Lifecycle Management. Cloud-based technology like Salesforce is available to automate the process of onboarding providers, streamline documentation associated with credentialing and contracting. Salesforce is the digital solution every healthcare organization needs for more productive […]

How To Efficiently Maintain Healthcare Relationship Management

efficiently maintain healthcare relationships

Using a Transformative Digital Landscape to Accelerate ROI The digital landscape went from separate spreadsheets and documents to taking all those items necessary to communicate in a cohesive way with patients and health plan members in a cloud system like Salesforce. Also, knowing medical conditions and preferences about patients and members is critical for organizations […]

Why Salesforce is Right for Healthcare Database Management

Database management

Salesforce Database Data isn’t just at the center of your business, it’s at the heart of everything you do, and that’s never been truer than in today’s environment. As data has gotten bigger, the challenge of managing it has grown along with it. That’s why Salesforce is right for healthcare database management.  In the healthcare […]

Solving the Healthcare Provider Directory Challenge

$2.76 billion annually. Nearly a thousand dollars a month (per provider). That’s how much provider directory maintenance is now costing physician practices nationwide, according to a new survey by the Council for Affordable Quality Healthcare (CAQH). As practices work with more providers and contracts, that tab only gets higher. On the other side of the […]

Healthcare Technology Tackles the Patient Billing Challenge

Healthcare and heavy cost seem to go hand in hand these days

In the clinical environment, the mantra is clear: we have to put patients at the center of care. But when it comes to billing and reimbursements, the reality is, the patient has always come last. Anyone who’s been a patient recently knows this all too well. You receive the bill and have no idea what […]

How Technology is Transforming Healthcare Relationship Management

efficiently maintain healthcare relationships

This week is U.S. National Health IT Week, a nationwide action week focused on catalyzing change within the U.S. health system through the application of information and technology. As part of the initiative this year, organizers HIMSS and the Institute for e-Policy have highlighted five points of engagement that demonstrate how information and technology can […]

Making Progress Toward Healthcare Interoperability

When healthcare leaders talk about things like improving efficiencies, lowering costs and using data more effectively to improve individual and population health, the discussion invariably turns to interoperability. But just what is interoperability? HIMSS defines it as “the ability of different information systems, devices or applications to connect, in a coordinated manner, within and across […]

5 Change Management Practices for Healthcare Transformation Success

The move to value-based care means healthcare leaders today are being tasked with guiding their organizations through massive strategic transformations to improve quality, efficiency and effectiveness. These initiatives involve implementing new systems and processes that affect everything from financing to service delivery to the need for increased connections and collaboration with other entities and providers. […]

Virsys12 Launches a New Podcast to Highlight Healthcare Transformation

How I Transformed This spotlights successful industry leaders. Long before cloud solutions were widely adopted in the healthcare industry, Virsys12 was transforming the business of value-based care with Salesforce. With the increasing speed of change and the complexities in new reimbursement and business models, our innovative team is focused on transforming how healthcare is consumed […]

How Salesforce Einstein Analytics and Health Cloud Could Change Healthcare

Healthcare organizations are looking for ways to be impactful in their markets and better serve their patient population and the old ways and use of EMR systems as the only technology to manage patient care is no longer a viable solution. Health systems need to collaborative, technology-driven patient engagement and outreaach. Salesforces already helps healthcare […]

7 reasons to use Salesforce in healthcare

So you think “how does Salesforce help healthcare organizations?” Transform and automate with the Salesforce platform. Virsys12 has been focused on the implementation of Salesforce for healthcare organizations since 2011. We saw the need and the tidewave of innovation and demand by the patient consumer, government regulation and the overwhelming administrative burden put on the operations […]

Grow, Grow, Grow — CRM Technology is the way

Now more than ever, health systems and health plans across geographical boundaries are partnering to provide top-notch care in high-growth areas, helping fuel strong local economies and thriving communities. What’s happening in Nashville is a perfect example and CRM technology to support growth is on the rise. As Nashville’s explosive growth continues, the spotlight is […]

10 Best Practices to Consider When Planning Your Lightning Conversion

Are you planning the conversion to Salesforce Lightning Experience? Start here! Virsys12’s Randall Hibbard, Chase Shopoff and Luke Higgins have rounded up their top 10 tips for a smooth and successful transition.   Take Advantage of the Lightning Experience Transition Assistant: New tools make it a lot easier to do a successful Lightning conversion than […]

Managing or Transforming? SFA or CRM

Are you focused on sales transactions or growing customer lifetime value? When it comes to selecting the right technology for managing external business relationships, it’s important to understand the differences between sales force automation and customer relationship management software. While they each can streamline business processes, they have different levels of sophistication and impact on […]

Just What the Provider and Payer Ordered – A Prescription for V12 Network

One of the most powerful changes in healthcare is taking place as the market moves toward reimbursement changes, whether fee for service or value-based care.  There is a blend of payers and providers working together, striving for lower cost and for better outcomes for patients. This new unlikely marriage of previously distant participants in healthcare […]

5.1 Reasons Cloud Technology Projects Succeed

Why do technical project implementations fail? You can search and find a never-ending supply of blog posts and articles describing potential pitfalls and trap doors inherent in any complex implementation, whether you’re working on healthcare technology or any cloud technology project. Wouldn’t it be helpful to know what makes a technical project succeed? Our team […]

Choosing an integration strategy is not a ‘one and done’ activity

  We can certainly appreciate this quote from the Data Center Journal article “Data Integration Front Line” highlighting 4 reasons every business should carefully consider how to integrate data for better business. Some strategic technology plans don’t even consider integration. It often comes after the project starts when someone realizes potential for bringing more data […]

Business Advice for Entrepreneurs from Virsys12’s Paul Peterson

In a recent episode of the Channel 5+ series SCORE on Business, host Pete Hendrix interviewed Virsys12’s Paul Peterson about his experiences as a successful entrepreneur. Paul also discussed why he decided to make the move to a full-time leadership position with Visrys12. He joined our team after managing his successful consulting firm for about […]

Why Does Salesforce Matter? Because Health Matters

At Virsys12, our purpose is to build success for others. We do that by being a true partner to each of our clients, helping them be strategic in building technology so that it propels them quickly, effectively and meaningfully towards their goals. We do it with Salesforce®. Why Salesforce? Because my job is client success. […]

Salesforce’s Upgraded Pardot: Engagement Has its Benefits

What do you get when you marry marketing automation and real-time marketing analytics with easy-to-understand dashboards available across company departments? Answer: Pardot Engagement Studio. Use of marketing automation continues its rapid growth into all businesses including healthcare. There are simply not sufficient man (or woman) hours in the day to respond immediately every time someone […]

Why Salesforce’s AI Plans Are Good News for Your Big Data

Salesforce made headlines recently when it announced that it had bought MetaMind, a company that uses artificial intelligence (AI) techniques to help organizations crunch through data and make better decisions. The MetaMind deal comes on the heels of several other AI-related technology acquisitions by Salesforce over the past two years. While AI might sound like […]

Spring 2016 Report: Post Acute Care Needs Better Healthcare IT

Premier, Inc., a healthcare performance improvement alliance of hospitals and other providers, recently released its “Spring 2016 Economic Outlook,” examining emerging economic and industry trends affecting health system executives. One significant finding from the survey, as noted in a recent Healthcare IT News article, is that 95% of executives reported they will be prioritizing the expansion […]

Better Data Equals Better Customer Care

It’s not easy to focus on your customers’ needs when you have to spend much of your time navigating around inefficient processes and tracking down key information. In fact, one of the primary goals of the Salesforce customization and integration work we do for many of our clients centers on addressing and preempting these kinds […]