7 reasons to use Salesforce in healthcare

So you think “how does Salesforce help healthcare organizations?” Transform and automate with the Salesforce platform. Virsys12 has been focused on the implementation of Salesforce for healthcare organizations since 2011. We saw the need and the tidewave of innovation and demand by the patient consumer, government regulation and the overwhelming administrative burden put on the operations […]

Grow, Grow, Grow — CRM Technology is the way

Now more than ever, health systems and health plans across geographical boundaries are partnering to provide top-notch care in high-growth areas, helping fuel strong local economies and thriving communities. What’s happening in Nashville is a perfect example and CRM technology to support growth is on the rise. As Nashville’s explosive growth continues, the spotlight is […]

10 Best Practices to Consider When Planning Your Lightning Conversion

Are you planning the conversion to Salesforce Lightning Experience? Start here! Virsys12’s Randall Hibbard, Chase Shopoff and Luke Higgins have rounded up their top 10 tips for a smooth and successful transition. Take Advantage of the Lightning Experience Transition Assistant: New tools make it a lot easier to do a successful Lightning conversion than in […]

Managing or Transforming? SFA or CRM

Are you focused on sales transactions or growing customer lifetime value? When it comes to selecting the right technology for managing external business relationships, it’s important to understand the differences between sales force automation and customer relationship management software. While they each can streamline business processes, they have different levels of sophistication and impact on […]

Just What the Provider and Payer Ordered – A Prescription for V12 Network

One of the most powerful changes in healthcare is taking place as the market moves toward reimbursement changes, whether fee for service or value-based care.  There is a blend of payers and providers working together, striving for lower cost and for better outcomes for patients. This new unlikely marriage of previously distant participants in healthcare […]

5.1 Reasons Cloud Technology Projects Succeed

Why do technical project implementations fail? You can search and find a never-ending supply of blog posts and articles describing potential pitfalls and trap doors inherent in any complex implementation, whether you’re working on healthcare technology or any cloud technology project. Wouldn’t it be helpful to know what makes a technical project succeed? Our team […]

Choosing an integration strategy is not a ‘one and done’ activity

We can certainly appreciate this quote from the Data Center Journal article “Data Integration Front Line” highlighting 4 reasons every business should carefully consider how to integrate data for better business. Some strategic technology plans don’t even consider integration. It often comes after the project starts when someone realizes potential for bringing more data in […]

Business Advice for Entrepreneurs from Virsys12’s Paul Peterson

In a recent episode of the Channel 5+ series SCORE on Business, host Pete Hendrix interviewed Virsys12’s Paul Peterson about his experiences as a successful entrepreneur. Paul also discussed why he decided to make the move to a full-time leadership position with Visrys12. He joined our team after managing his successful consulting firm for about […]

Why Does Salesforce Matter? Because Health Matters

At Virsys12, our purpose is to build success for others. We do that by being a true partner to each of our clients, helping them be strategic in building technology so that it propels them quickly, effectively and meaningfully towards their goals. We do it with Salesforce®. Why Salesforce? Because my job is client success. […]

Salesforce’s Upgraded Pardot: Engagement Has its Benefits

What do you get when you marry marketing automation and real-time marketing analytics with easy-to-understand dashboards available across company departments? Answer: Pardot Engagement Studio. Use of marketing automation continues its rapid growth into all businesses including healthcare. There are simply not sufficient man (or woman) hours in the day to respond immediately every time someone […]

Why Salesforce’s AI Plans Are Good News for Your Big Data

Salesforce made headlines recently when it announced that it had bought MetaMind, a company that uses artificial intelligence (AI) techniques to help organizations crunch through data and make better decisions. The MetaMind deal comes on the heels of several other AI-related technology acquisitions by Salesforce over the past two years. While AI might sound like […]

Spring 2016 Report: Post Acute Care Needs Better Healthcare IT

Premier, Inc., a healthcare performance improvement alliance of hospitals and other providers, recently released its “Spring 2016 Economic Outlook,” examining emerging economic and industry trends affecting health system executives. One significant finding from the survey, as noted in a recent Healthcare IT News article, is that 95% of executives reported they will be prioritizing the expansion […]

Better Data Equals Better Customer Care

It’s not easy to focus on your customers’ needs when you have to spend much of your time navigating around inefficient processes and tracking down key information. In fact, one of the primary goals of the Salesforce customization and integration work we do for many of our clients centers on addressing and preempting these kinds […]

Our 6 Favorite Features from the Salesforce Spring ’16 Release

Spring is right around the corner, and we are already diving into the Salesforce Spring ’16 release. Winter ’16 brought us the Lightning Experience, and Spring ’16 takes Lightning to the next level with several huge improvements. Other improvements are coming as well, including more sandboxes and security check-ups. With so many new features in […]

Give Your External Data a Home in Salesforce with Lightning Connect

Since the first data warehouses, organizations and developers have been looking for ways to improve integrations and create single sources of the truth for master data across the company and liberate information throughout the enterprise. Today’s typical integrations usually involve moving batches of data between databases in regular intervals via automated extracts and loads via […]

Your Salesforce Lightning Experience Migration Guide

Winter ’16 is finally here, and with it comes the new Lightning Experience. Turning the key is the easy part. Getting your organization ready to adopt the new look and feel can require a little more time. Before you move everyone to Lightning en masse, we have some recommended steps to help make your migration […]