5 Ways Providers are Transforming the Patient Experience with Salesforce

The widening affordability gap and the rise in high-deductible health plans have pushed patients to assume more responsibility for their medical costs. With this additional responsibility, consumers have taken a more active role in their clinical journey. Patients are paying more for care and, in turn, demanding more from their healthcare experience. They expect care […]

Virsys12 + ProviderTrust Webinar

Best-in-Class Provider Network Management

Executive leadership from ProviderTrust and Virsys12 discuss managing the complexities of provider data and network management for providers and payers. From onboarding and recruiting to contract negotiations to setup of reimbursement models for claims payments, we explore the challenges that face payers and providers across the provider lifecycle and how best to manage in 2022 […]

Accelerating Healthcare Innovation With Cloud Data Analytics

healthcare innovation with cloud data

Accelerating Healthcare Innovation With Cloud Data Analytics Cloud technology, machine learning, and in-depth analytics across the healthcare industry are redefining patient care, patient experience, provider experience, and innovation. Learn about the latest trends in healthcare cloud solutions and analytics and how they’re fueling the next wave of healthcare innovation. 3 Ways Cloud Computing Will Redefine […]

Improve Claims Payment Integrity and Reduce Provider Burnout

improve claims payment integrity

Why Is Accurate Provider Claims Payment Difficult for Healthcare Payers? Claims processing for payers is a complex process with combination of value based and fee for service models, market expansions, and acquisitions. This process also often requires multiple disparate systems. After layering on the constant changes to provider data and the process to onboard, credential, […]

How Healthcare Companies are Taking Advantage of Intelligent Automation

One thing that healthcare has an abundance of is required forms to be completed… tons of forms. It seems as though every time you go to the doctor, they ask you to fill out the same stack of forms again and again and again. Salesforce recently announced an add-on to Health Cloud: Intelligent Document Automation […]

Get More From Digital Engagement in Healthcare

Is Digital 360 worth the hype? The short answer is “absolutely”. Virsys12 has been in the Salesforce ecosystem for nearly 10 years, and during that time we’ve completed almost 1,000 projects focused primarily on the healthcare industry. Our clients are always looking for better ways to keep healthcare consumers engaged and up to date. From […]

Complex Relationships with Providers in Healthcare

complex relationships with providers

Healthcare organizations have complex relationships with their providers and there are solutions to help with tracking all the steps in Provider Lifecycle Management. Cloud-based technology like Salesforce is available to automate the process of onboarding providers, streamline documentation associated with credentialing and contracting. Salesforce is the digital solution every healthcare organization needs for more productive […]

How To Efficiently Maintain Healthcare Relationship Management

efficiently maintain healthcare relationships

Using a Transformative Digital Landscape to Accelerate ROI The digital landscape went from separate spreadsheets and documents to taking all those items necessary to communicate in a cohesive way with patients and health plan members in a cloud system like Salesforce. Also, knowing medical conditions and preferences about patients and members is critical for organizations […]

Why Salesforce is Right for Healthcare Database Management

Database management

Salesforce Database Data isn’t just at the center of your business, it’s at the heart of everything you do, and that’s never been truer than in today’s environment. As data has gotten bigger, the challenge of managing it has grown along with it. That’s why Salesforce is right for healthcare database management.  In the healthcare […]

Kroger Health’s Approach to Helping Us Lead Healthy Lives

Leadership Health Care February Luncheon

Last week, Virsys12 had the privilege of sponsoring the Nashville Healthcare Council’s February Leadership Healthcare Lunch & Learn event featuring Kroger’s Chief Medical Officer, Marc Watkins, M.D. Dr. Watkins joined Kroger Health in 2015 as Vice President and Medical Director of The Little Clinic. Prior to joining Kroger Health, Dr. Watkins spent six years with […]

How Technology Can Keep You On Track in 2020

What tools will help you in 2020?

How are your New Year’s resolutions panning out? If you’re struggling to stick with them, well, at least you can take some comfort in knowing you’re not alone. In fact, you have lots of company. One survey found that just 4% of people who made a New Year’s resolution in 2018 said they kept them. […]

So, You Want to Be a Consultant?

The lucrative world of consulting can be highly alluring for some personality types.  The promises of work from home (in your pj’s), flexible scheduling, company travel, exposure to a variety of business models and concepts, and the ability to work with people all over the world are all some of the reasons people get into […]

Solving the Healthcare Provider Directory Challenge

$2.76 billion annually. Nearly a thousand dollars a month (per provider). That’s how much provider directory maintenance is now costing physician practices nationwide, according to a new survey by the Council for Affordable Quality Healthcare (CAQH). As practices work with more providers and contracts, that tab only gets higher. On the other side of the […]

Healthcare Technology Tackles the Patient Billing Challenge

Healthcare and heavy cost seem to go hand in hand these days

In the clinical environment, the mantra is clear: we have to put patients at the center of care. But when it comes to billing and reimbursements, the reality is, the patient has always come last. Anyone who’s been a patient recently knows this all too well. You receive the bill and have no idea what […]

How Technology is Transforming Healthcare Relationship Management

efficiently maintain healthcare relationships

This week is U.S. National Health IT Week, a nationwide action week focused on catalyzing change within the U.S. health system through the application of information and technology. As part of the initiative this year, organizers HIMSS and the Institute for e-Policy have highlighted five points of engagement that demonstrate how information and technology can […]

Making Progress Toward Healthcare Interoperability

When healthcare leaders talk about things like improving efficiencies, lowering costs and using data more effectively to improve individual and population health, the discussion invariably turns to interoperability. But just what is interoperability? HIMSS defines it as “the ability of different information systems, devices or applications to connect, in a coordinated manner, within and across […]

5 Change Management Practices for Healthcare Transformation Success

The move to value-based care means healthcare leaders today are being tasked with guiding their organizations through massive strategic transformations to improve quality, efficiency and effectiveness. These initiatives involve implementing new systems and processes that affect everything from financing to service delivery to the need for increased connections and collaboration with other entities and providers. […]

Virsys12 Launches a New Podcast to Highlight Healthcare Transformation

How I Transformed This spotlights successful industry leaders. Long before cloud solutions were widely adopted in the healthcare industry, Virsys12 was transforming the business of value-based care with Salesforce. With the increasing speed of change and the complexities in new reimbursement and business models, our innovative team is focused on transforming how healthcare is consumed […]

How Salesforce Einstein Analytics and Health Cloud Could Change Healthcare

Healthcare organizations are looking for ways to be impactful in their markets and better serve their patient population and the old ways and use of EMR systems as the only technology to manage patient care is no longer a viable solution. Health systems need to collaborative, technology-driven patient engagement and outreaach. Salesforces already helps healthcare […]

How Innovation Has Transformed Healthcare

From Spreadsheets to Smartphones: How Innovation Has Transformed Healthcare was a key topic of Tammy Hawes’ podcast episode at HIMSS19. It’s been two months since Virsys12 attended and presented at HIMSS19 and while the excitement from the event has faded, the ideas, discussions, partnerships and collaborations that stem from the event are just taking root. […]

Swimming in data

Image, courtesy Nashville Healthcare Council “Swimming in data” is a phrase just about everyone working in healthcare today can relate to. At a Nashville Health Care Council (NHC) luncheon last week, Dr. Toby Cosgrove pointed out that, not only are healthcare organizations overloaded with data, they’re struggling to make meaningful use of it. And that’s […]

Virsys12 Earns Salesforce Gold Again!

By Joe Davila | Earlier this month Virsys12 was awarded Gold Salesforce Certified Consulting Partner status for our efforts in FY19. What an incredible honor that we worked so hard to receive! When I joined Virsys12 in September of last year, I knew I was joining a powerhouse team. Between the drive and intellect of […]

Transformation in Healthcare Takes Vision, Leadership and Technology

This is an expanded version of an article that originally appeared as part of a sponsored profile in the Nashville Post. Every day, we hear about another remarkable advance in healthcare technology. As more of these new technologies are launched, healthcare organizations are investing tremendous amounts of money into them, expecting these solutions to help […]

Salesforce Winter ’19 Release – Virsys12 Favorites

The Salesforce Winter ’19 release dates are upon us (main dates: September 8th, October 6th & 13th depending on your Salesforce instance) and Visys12 could not be more excited! The Winter release is packed full of awesome content, and we put together highlights we are particularly excited about. Here are our top five picks including mass record owner […]

The Future of IoT in Healthcare

Last month, Virsys12 was honored to host a fireside chat as one of the kickoff sessions for the Health:Further conference here in Nashville. The session was sponsored by our friends at TN HIMSS and our topic was the future of the Internet of Things (IoT) in healthcare. I was joined by Mary Alice Heston, VP […]

Better, Faster, Stronger – Referral Management

If someone told you a process you’re currently using is creating poor patient satisfaction, costing you money, and ultimately damaging your reputation…what would you do? Referring patients to physicians is one of the most fundamental and frequently performed tasks in clinical practice, according to JAMA. It remains one of the most overlooked areas in healthcare […]

Payers + Providers: What I Didn’t Know Then

I remember the first time I had to make my own decision about selecting a healthcare plan. It was overwhelming for a young woman just out of college. Happily, the benefits person at my office was very helpful and most of my following experiences with what the healthcare ecosystem calls “payers” has been positive however, […]

The Game Changer Award Goes to… Customer Service

When you think about health tech (and the B2B space more broadly), the first thing you think of is likely not customer service. Nonetheless, the buzzwords of health tech—interoperability, blockchain, AI, and the like—only find their meaning when combined with great implementations grounded in excellent customer service. When Virsys12 was asked to be a part […]

Time for Innovation? Insights from HIMSS ’18

Another HIMSS in the books (thank you Las Vegas) and many will return to work as usual. Some will remember great moments and integrate new thinking in their work. A few, maybe you, will change the world with innovation. A quick recap of insights and actionable news: 1. “Healthcare is ripe for innovation and must […]

Healthcare Moves Ahead in 2018 After Uncertainty

Healthcare lessons learned from 2017 We offer these three reliable media sources (not Fake News) with summaries from 2017: FierceHealthcare – Top Headlines Becker’s Hospital Review – Top Ten Trends Healthcare IT News – Top Collections of Predictions, Events, Cybersecurity, VA news, Interviews, Big Changes, Emerging Trends and Popular Stories Don’t have time to read these yourselves? […]