The Role of Technology in Transforming Network Operations

In the ever-evolving landscape of healthcare, provider network operations serve as the backbone of the provider lifecycle. Efficient management of these operations is critical, ensuring that the lifecycle continues seamlessly long after initial enrollment, onboarding, and credentialing are complete. Yet, the sheer complexity and volume of these tasks often result in operational bottlenecks that can significantly hinder efficiency. This is where healthcare technology (HealthTech) becomes a game-changer.

At Virsys12, our flagship SaaS application, V12 Network, is designed to revolutionize post-provider activation workflows, fundamentally transforming how both payers and providers manage network operations.

Key Challenges in Provider Network Operations

Here are some of the most pressing challenges we observe in provider network operations:

  1. General Provider Data Management: Maintaining accurate and up-to-date provider information across multiple systems can be a monumental task. Manual updates are not only time-consuming but also prone to errors, leading to data inconsistencies that disrupt operations. The challenge is compounded when updates originate from various data sources across different departments, often lacking continuity and coordination.
  2. Ongoing Provider Roster Management: Enterprise payers and providers rely on the ability to manage bulk updates effectively. Provider roster management is not only tedious and complicated but also a critical aspect of network operations where many organizations struggle. Ensuring that rosters are current and accurate is essential for operational efficiency.
  3. Network Maintenance: Processing complex workflow scenarios, such as provider terminations or changes to practice addresses and billing sites, can quickly become overwhelming. The difficulty of these workflows are often compounded by dependencies on disparate downstream technologies, such as provider directories and claims or billing systems.

Transforming Network Operations with V12 Network

V12 Network directly addresses these challenges with a comprehensive suite of powerful features designed to streamline and optimize network operations.

Here’s how V12 Network supports and enhances key operational areas:

  • Streamlined Provider Roster Updates: Keeping provider rosters up-to-date is crucial for maintaining accurate records and ensuring smooth operations. V12 Network automates the update process, significantly reducing the need for manual intervention and minimizing errors. This automation ensures that provider information is always current, enhancing the overall reliability of the network.
  • Custom Network Curation: Building and managing custom provider networks tailored to specific needs can be a daunting task. V12 Network simplifies this process with intuitive tools that allow for easy curation and management of custom networks. Whether its creating a network for a specific specialty or geographic area, V12 Network offers the flexibility needed to build and maintain efficient networks that meet your organization’s unique requirements.
  • Enhanced Provider Directory Management: Accurate provider directories are essential for patient access and referral management. V12 Network offers robust directory management capabilities, ensuring that provider information is easily accessible and up-to-date. This not only improves patient experience but also boosts operational efficiency by reducing the time spent searching for accurate provider information.
  • Comprehensive Reporting and Dashboards: Data-driven decision-making is key to optimizing network operations. V12 Network provides comprehensive reporting and dashboard capabilities, offering real-time insights into network performance. These tools enable healthcare organizations to identify trends, monitor key metrics, and make informed decisions to enhance network efficiency.

Elevate Your Network Operations

The complexities inherent in network operations require advanced technological solutions to ensure efficiency and accuracy. V12 Network transforms network operations by addressing common bottlenecks and providing tools for streamlined provider roster updates, custom network curation, provider directory management, and insightful reporting and dashboards.

By leveraging V12 Network, healthcare organizations can eliminate inefficiencies and focus on delivering high-quality care.

Ready to transform your network operations? Contact us today and learn more about the capabilities of V12 Network and how it can benefit your organization.

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About the Author

Tammy Hawes is CEO and Founder of Virsys12, a Healthcare Focused Salesforce AppExchange and Consulting Partner. Hawes launched Virsys12 in 2011, with a track record of more than 25 years of executive success.

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About the Author

Clint Mooneyham is EVP of Sales and Solutioning at Virsys12, a Healthcare Focused Salesforce AppExchange and Consulting Partner. With nearly a decade at Virsys12, Clint is a subject matter expert in provider lifecycle management.