Keep Your Providers in Network Happy

When it comes to building and managing a provider directory in healthcare, the provider network can be complicated, especially because it must be kept compliant and up to date. Your provider onboarding and credentialing team try their best to juggle it all, but it can be easy for them to fall short. This is largely […]

How Healthcare Companies are Taking Advantage of Intelligent Automation

One thing that healthcare has an abundance of is required forms to be completed… tons of forms. It seems as though every time you go to the doctor, they ask you to fill out the same stack of forms again and again and again. Salesforce recently announced an add-on to Health Cloud: Intelligent Document Automation […]

Managing or Transforming? SFA or CRM

Are you focused on sales transactions or growing customer lifetime value? When it comes to selecting the right technology for managing external business relationships, it’s important to understand the differences between sales force automation and customer relationship management software. While they each can streamline business processes, they have different levels of sophistication and impact on […]