In the wake of the election, uncertainty about “what’s next” is at high volume, especially in healthcare. While we can’t predict how or what potential changes to the ACA will unfold, we do know that the improvements already underway in the business of healthcare are too important to let go, no matter how the law evolves.
The transition from volume-based to value-based care is already significantly affecting the way healthcare organizations do business. We believe much of these work processes are here to stay no matter how legislation shifts. Having access to real-time data and analytics as well as a single source of truth for coordinating care both inside and outside the clinical environment is saving lives. We’re banking on the continued need for:
- Flexible technology platforms
- More efficient processes
- Integrated systems and shared data
- Measuring results
Over the past few years, some groundbreaking work has been done. Organizations are using integrated cloud technology to operate faster and more efficiently. They’re closing the gaps in care and increasing engagement across the healthcare continuum—from providers to payers to patients.
Many of our clients have been on the ground floor of these innovations, and their stories show the promise of using healthcare technology to transform outcomes. Using a combination of Salesforce’s® platform and Health Cloud, our V12 apps and solutions, additional applications and customizations to manage networks, our clients are connecting patients, physicians, contracts, payers and payments in or near real time.
Systems and networks are operating more efficiently, demonstrating higher results and helping organizations quickly scale and broaden their impact. At the same time, the world has created and stored more data in the last two years than ever before in history. So while we continue to wrestle with how to solve the problem of true interoperability between the IoT and our single source of truth, we continue to discover ways to connect our systems, sharing health data back and forth, like never before.
And the healthcare transformation is only just beginning. Artificial Intelligence (AI) like Salesforce’s Einstein will take us a step further, using historical trend data for decisions and real-time predictive analytics guided by algorithms that adjust as data comes in. The result: decreased readmissions, improved health and more lives saved. At Penn Medicine (University of Pennsylvania Health System), for example, AI is predicting maternal morbidity, helping cancer patients stay out of the ER and predicting which patients will get septic shock before they develop symptoms.
We can’t tell you how the payment system will evolve or devolve, but we’re sure that the community of care providers and patients, along with the payers who partner with them, will push forward to find better ways to keep our nation healthy. And network efficiencies will drive that improvement.
And Virsys12 will be there, innovating, building healthcare networks and working with our clients to transform the business of healthcare.