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As Gallup Principal Louis Efron stated in a December 2022 article, while most organizations have company values displayed on their website and in marketing materials, if you ask an employee about those values — what they mean or even why values are important — you are likely to get a blank stare. In fact, Gallup found only 26% of U.S. employees strongly agree that their employer always delivers on its company values and less than that, just 23% of American workers, say they can apply their organization’s values to their work.
When I thought about opening my own firm, I knew it would be important to my company’s success to eliminate that disconnect. Our mission was going to be big: to transform the business of healthcare. The ancient Greek concept ‘aretē’ means the act of living one’s full potential. To achieve such a bold goal, I would not only need a team with intelligence, work ethic, and creativity. To fully tap their enormous potential, I would need a set a principles to guide how we worked together, how we worked with our customers, and how we worked within the complex and opaque healthcare system.
Visit the Nashville Health Care Council’s website to read more about how we determined our company values and why we are committed to them.
